Frequently Asked Questions
Everything you need to know about your Prestige shopping experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-10 days for international destinations.
How do I return an item for an exchange or refund?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
Are your garments true to size?
Our collections follow international sizing standards. We recommend viewing the detailed size guide on each product page, which includes specific measurements for chest, waist, and length.
Which payment methods do you accept?
Prestige accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.
How can I track my order status?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer sustainable packaging?
Yes, at Prestige we are committed to the environment. All orders are shipped in 100% recyclable boxes and biodegradable mailers to minimize our ecological footprint.